SalesKey is committed to protecting your privacy.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the SalesKey website, applications, and services (collectively, the 'Service').

We believe transparency is essential. This policy is designed to help you understand what data we collect, why we collect it, and how you remain in control of your information.

By accessing or using SalesKey, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

Information We Collect

When you create an account, subscribe to a plan, or interact with our Service, you may voluntarily provide personal and business information. This information allows us to identify you, deliver the Service, and personalize your experience.

This may include your name, email address, company details, login credentials, billing information, and any data you choose to store inside SalesKey, such as contacts, deals, notes, emails, activities, and files.

You are responsible for ensuring that any data you upload or manage through SalesKey complies with applicable laws and regulations.

How We Use Your Information

Your data allows us to create and manage accounts, deliver CRM features, process payments, provide customer support, and communicate important service-related updates.

Additionally, we analyze aggregated usage data to improve product performance, develop new features, and enhance overall usability. This analysis is conducted in a way that does not identify individual users unless required for support or security.

We do not use your data for unsolicited marketing, nor do we sell personal information to third parties.

How We Share Information

We may share limited information with trusted service providers who assist us with infrastructure, payment processing, analytics, customer support, and security. These partners are contractually obligated to protect your data and use it solely for authorized purposes.

We may also disclose information if required by law, legal process, or government request, or if necessary to protect the rights, safety, and security of SalesKey, our users, or the public.

In the event of a merger, acquisition, or business transfer, your data may be transferred as part of the transaction, subject to continued protection under this Privacy Policy.

Data Security

Security is a core priority at SalesKey. We implement technical and organizational safeguards designed to protect your data from unauthorized access, alteration, disclosure, or destruction.

These measures include encryption, secure authentication, access controls, role-based permissions, and continuous monitoring of systems.

While no system can guarantee absolute security, we regularly review and improve our security practices to minimize risk and maintain trust.

Data Retention

We retain your information only for as long as it is necessary to provide the Service and fulfill legal, accounting, or contractual obligations.

If you choose to cancel your account, we will retain your data for a limited period to allow account recovery, after which it will be securely deleted or anonymized unless otherwise required by law.

You may request data deletion at any time, subject to applicable legal requirements.

Cookies and Tracking Technologies

SalesKey uses cookies and similar technologies to ensure proper functionality, maintain user sessions, and improve overall experience.

Cookies help us understand how users interact with the platform so we can improve navigation, performance, and reliability.

FAQ

Frequently Asked Questions

Common questions about your privacy and data when using SalesKey.

We collect information you provide when creating an account (name, email, company details) and data you store in SalesKey (contacts, deals, notes, emails, files). We also collect usage data to improve the product, but this does not identify individual users.

Only you and the teammates you authorize can access your CRM data. SalesKey staff do not access your data except when required to provide technical support, and only with your knowledge.

No. We do not sell, rent, or share your personal information with third parties for marketing purposes. We only share data with trusted service providers who help us operate the platform, under strict confidentiality agreements.

You can request account and data deletion at any time by emailing support@saleskey.com. We will process your request within 30 days, subject to any legal retention requirements.

In the event of a security breach that affects your data, we will notify you as required by applicable law — typically within 72 hours of becoming aware of the incident. We will also take immediate steps to contain the breach and prevent further exposure.